Articles by John Schmitt

As I think back, it seems I encountered more problems with pumps and water conditioners than with wells I drilled. I also remember that many of the difficult jobs were due to the attitudes of my customers.

Recently, I was driving to an appointment and I passed a drill rig that appeared to be drilling a new well very near the road I was driving on. Both the driller and his helper were working bare headed.

In my last column, I wrote about some customers who thought they knew more about well repair than we, as professionals, did.

I know that one of the so-called principles of being in business is that the customer is always right.

My wife, Shirley, and I recently returned from the 2017 Michigan Ground Water Association Convention (MGWA).

This column is about another problem I faced with some customer dissatisfaction in my career.

The editor of The Driller magazine, Jeremy Verdusco, has asked us older writers to write about some difficult jobs we have encountered in our careers and how we solved the difficulty.

A few days ago my wife, Shirley, and I returned from Las Vegas and the 2016 Groundwater Week.

If you are a regular reader of this column, you have probably noted that I have been writing about pitless adapters for some time.